In the gurantee time 12 months, our general aftersale service is changing the damaged parts for the customer.Normally, we will provide telephone and video guidance.
Generally, our equipments are the most durable type in the industry, this is also the feature of the label impression of DH for most of our customers at home or abroad.
However,we do recognized that there do have small amount of the product which may got faulty or damaged for different reasons.
10 to 15 days for general series products, meanwhile, customized products would need 20 working days based on different situations.
Yes, we have one year of assurance.
We export the by sea or train with full container, LCL or in Bulk.
Within 15 working dyas after get the deposiy (Except for speical required parts).
For the first time we cooperate, we accept 30% T/T as depoist, 70% T/T before delivery. For the return customer,we accept at sight L/C.
Our senior engineer can be your side to do the installation guide service and training. Moreover, our best sales can visit your country.
Our warranty is 15 months after received the goods.